Order Cancellation and Returns

If you wish to cancel your order, you may do so by calling MBM customer service at 800-223-2508, ext. 1201 and requesting a Return Merchandise Authorization (RMA) number. Products must be returned within 14 days of purchase, in new and resalable condition, and must be packed securely in the original packaging. All manuals and accessories must also be returned. Please note that a 20% restocking fee will be charged for returned products. Return shipping will be the responsibility of the customer.  

We strongly recommend customers refrain from refusing delivery of unwanted orders, as you will be charged for both the outbound and return shipping charges associated with that order. These charges will be deducted from any possible refund amount. We cannot guarantee the final disposition of any orders where the customer or recipient has refused delivery.

If you have any questions, please call: 800-223-2508, ext. 1201.